L. Kreh said:
Steve: I usually resist the urge to respond to absurd messages, but
I'm feeling weak today. You wrote, "I'm not looking forward to the
outrageous cost of replacement headlights as I planned(?) to keep this
Sube for a long time but now I have to reconsider that decision."
You're planning to sell your car b/c the headlight lens cover is
foggy??? If you decide apply anything to this headlight problem, I
suggest applying some perspective.
While Subaru's refusal to stand behind this headlight problem it gives me cause
to question their willingness to stand behind the car on other issues. While
this headlight problem isn't a monumental problem I'm beginning to wonder about
the MANY complaints I read in newsgroups, in Subaru forums, and at consumer web
sites where Subaru owner's are having repairs denied under warranty very
frequently.
I planned to keep this car a long time. It replaced a 95 Plymouth Neon that has
142,000 miles on it that still runs strong. I purchased the factory Subaru Gold
7year/100k mile extended warranty. I'm having second thoughts about how Subaru
will honor the warranty and If I'll have to fight for warranty repairs. Rather
than go deeper into a major disappointment I can cash in the warranty and move
to another brand car where the manufacturer might think they exist for their
customer and not the other way around.
Just mulling over my options ... you mull over yours and make your own
decisions, IF you own the car in question and IF you are having the headlight
hazing problem and IF you think it should be covered under warranty (and
warranty was denied) and IF you want to do something about it.
Here's your break ... can you feel it?
Also, I, for one, am not going to complain to Subaru or anyone else simply b/c
*you* can't get full satisfaction with a very minor problem.
I'm not asking ANYONE to complain on my behalf. IF you own the car in question
and IF you are having the headlight hazing problem and IF you think it should
be covered under warranty (and warranty was denied) and IF you want to do
something about it I posted two suggestions.
It's not that I'm getting "FULL" satisfaction from Subaru but rather NONE at
all.