Ignition interlock

[venturi1962]

Hello, I wonder if anyone out there has experience with having an ignition interlock installed on a Solterra, or any EV, or any push button start vehicle. Ignition interlock is the device that requires the driver to provide a clean (0.00) breath sample in order for the vehicle to start. The sample is provided first thing, when the driver gets into the car before pushing the start button. I had one installed yesterday and the vehicle electrical/computer-controlled circuits are rejecting it like a virus. EV System error messages. Starter System error. According to the shop that installed it, the only one the device maker authorized to do installs in my area, this product, one of several on the market (Intoxalock) is 20+ year old technology that has not been upgraded or re-programmed since it came on the market. When I talked to the company people at the manufacturer, they started reading to me from the instruction manual. The phone center dude said, "don't press the brake pedal" while pushing the starter button. That's it. That's all they have. The installer said it will take another look. The dealership service department has no clue either and is just blaming the device. I get I put myself in this position and stupid should hurt. But this is a bit of a fiasco. If anyone has experience with other approved ignition interlock devices on any vehicle, would love to hear it.