FOB not beeping since Starlink Update

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About 3-6 months ago-since I had a Starlink update on ‘19 Crosstrek Hybrid, the lock/unlock does not beep aloud. I confirmed the beep works when I lock when clicking fob twice, the beep can be heard the BUT, no beep when locking by covering sensors on door handle or unlocking and unlocking when using FOB. Odd stuff. Trouble getting through to a human from Subaru or Starlink to discuss. Hesitant to pay $300 at dealer for a checkup. Please advise.
 

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