V
Voja
I'm asking for advice if anybody can supply one on this issue. I'm not
the only one that has problems with engine ping/detonation. I know 4
(four) more people that are trying to resolve this but, so far, without
success.
My options are as follows:
- Take Subaru of Canada and/or Don Docksteader Subaru of Vancouver, BC
to Small Claims Court
- Report them to Better Business Bureau
- Report them to local/national (Canadian) TV/newspaper (in progress)
- Go thru Internet media
One thing is clear, I love my Outback (2002 H4 2.5L AT) but ever since
16K km I've had problems with engine ping and so far (I'm not at 66K km)
they did not move forward too much.
SoC does acknowledge that they have few more customers with the same
problem and are "trying to resolve it".
I'm out of patience (since May 2002) and I think pretty much out of
options but to pursue above mentioned if they fail to fix it.
What do you think? I need you opinion.
It is easy to say "sell the car" and move on, but this option is too
expensive. This car is fairly new (2+ years) and only 66K km. It would
have cost me, roughly $10~$15K CDN to switch to anything similar in this
class. I've already explored this option by contacting local car sales
people.
Anyway, I'm also collecting info of anybody (in Canada and US) who has
this problem Legacy/Outback/Forester with AT only, as it appears that
cars with AT are only affected, to send me an e-mail
(e-mail address removed) so I can include them in my letter, if they want.
Otherwise, ignore my request.
Thanks,
VOJA ILIC
the only one that has problems with engine ping/detonation. I know 4
(four) more people that are trying to resolve this but, so far, without
success.
My options are as follows:
- Take Subaru of Canada and/or Don Docksteader Subaru of Vancouver, BC
to Small Claims Court
- Report them to Better Business Bureau
- Report them to local/national (Canadian) TV/newspaper (in progress)
- Go thru Internet media
One thing is clear, I love my Outback (2002 H4 2.5L AT) but ever since
16K km I've had problems with engine ping and so far (I'm not at 66K km)
they did not move forward too much.
SoC does acknowledge that they have few more customers with the same
problem and are "trying to resolve it".
I'm out of patience (since May 2002) and I think pretty much out of
options but to pursue above mentioned if they fail to fix it.
What do you think? I need you opinion.
It is easy to say "sell the car" and move on, but this option is too
expensive. This car is fairly new (2+ years) and only 66K km. It would
have cost me, roughly $10~$15K CDN to switch to anything similar in this
class. I've already explored this option by contacting local car sales
people.
Anyway, I'm also collecting info of anybody (in Canada and US) who has
this problem Legacy/Outback/Forester with AT only, as it appears that
cars with AT are only affected, to send me an e-mail
(e-mail address removed) so I can include them in my letter, if they want.
Otherwise, ignore my request.
Thanks,
VOJA ILIC