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- Sep 4, 2022
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I have a 2019 ascent that was subject of a recall and subaru replaced the transmission in August 2022 after issuing a recall in December of 2021. Subaru of America told me the vehicle was not safe to take on long trips if I was experiencing transmission issues as I described, but the dealer gave the vehicle back to me and said 'It should be okay'. Hardly reassuring.
Because of this I did not drive the Ascent and used my second vehicle. When I contacted SOA customer service they stated they would pay me up to three months of car payments. I informed them I did not have payments, but did suffer the same loss that those with payments did and they told me they would only give me a service voucher.
Has anyone else had similar issues, and what was your outcome?
Because of this I did not drive the Ascent and used my second vehicle. When I contacted SOA customer service they stated they would pay me up to three months of car payments. I informed them I did not have payments, but did suffer the same loss that those with payments did and they told me they would only give me a service voucher.
Has anyone else had similar issues, and what was your outcome?